November 18, 2017

Tag Archives: soc 1

The SSAE16 Auditing Standard


SSAE 16 is an enhancement to the current standard for Reporting on Controls at a Service Organization, the SAS70. The changes made to the standard will bring your company, and the rest of the companies in the US, up to date with new international service organization reporting standards, the ISAE 3402. The adjustments made from SAS 70 to SSAE 16 will help you and your counterparts in the US compete on an international level; allowing companies around the world to give you their business with complete confidence.

SSAE16 is now effective as of June 15, 2011, and if you have not made the necessary adjustments required, now is the time to find a quality provider to discuss the proper steps. All organizations are now required to issue their Service Auditor Reports under the SSAE 16 standards in an SOC 1 Report.

The soon to be effective, SSAE-18, is expected to follow a similar reporting structure to the SSAE-16 within a SOC 1 report.

Who Needs an SSAE 16 (SOC 1) Audit?

A service organization’s services are part of an entity’s information system if they affect any of the following:The classes of transactions in the entity’s operations that are significant to the entity’s financial statements. The procedures, both automated and manual, by which the entity’s transactions are initiated, recorded, processed, and reported from their occurrence to their inclusion in the financial statements.The related accounting records, whether electronic or manual, supporting information, and specific accounts in the entity’s financial statements involved in initiating, recording, processing and reporting the entity’s transactions. How the entity’s information system captures other events and conditions that are significant to the financial statements. The financial reporting process used to prepare the entity’s financial statements, including significant accounting estimates and disclosures.If your Company (the ‘Service Organization’) performs outsourced services that affect the financial statements of another Company (the ‘User Organization’), you will more than likely be asked to provide an SSAE16 Type II Report, especially if the User Organization is publicly traded.
Some example industries include:

  • Payroll Processing
  • Loan Servicing
  • Data Center/Co-Location/Network Monitoring Services
  • Software as a Service (SaaS)
  • Medical Claims Processors

What you Need to Know:

Before starting the SSAE 16 process, there are a number of considerations one must take into account that can save considerable time, effort, and money in the long run. Use the following items as a mini checklist for yourself:

  • Does my Company need an SSAE16, or, are we doing it just because someone asked?
  • Reports on the low end can run at least $15,000 a year, will the business lost be less of a burden than the cost of the report itself?
  • Does your company have defined Business Process and IT controls in place, or, will you need assistance developing and implementing them (readiness assessment)?
  • Have you determined the controls in place which affect the outsourced services being provided?
  • Have key stakeholders been defined and included in discussions?

There are many other issues to consider before engaging a CPA firm to help with your SSAE 16, for a more detailed ‘checklist’ – please see The SSAE 16 Checklist

You may have heard SSAE-18 is on the horizon for reports issued as of May 1, 2017. There are some important updates discussed in here: SSAE-18 – An Update to SSAE-16.

As the standard is formalized and the date approaches we will continue to provide more information to help you prepare for these changes.

SSAE 16, The New Standard


So you have been performing a SAS 70 for the last couple years, or, are getting ready prepared to embark on your first SAS 70, and all of a sudden you hear that a brand new standard has been issued!

Don’t worry about it!
SSAE 16 is an improvement to the current standard for Reporting on Controls at a Service Organization, the SAS70, with some changes that will help bring your company and the rest of the companies in the US up to date with new international service organization reporting standards, ISAE 3402. This will help allow you and your counterparts in the US be able to compete on an international level, allowing for companies around the world to be able to use YOU as their service organization with complete comfort.
One very important issue that you should be very aware of is that SSAE 16 will formally be issued in June 2010 with an effective date of June 15, 2011, meaning that if you are not on top of this new standard soon, you need to be. Many organizations have a 12 month testing period that begins in July, and if this sounds like your company, you will be required to be compliant with the New Standards as of July 1, 2010.

Major differences between SAS 70 and the New Standard, SSAE 16 and ISAE 3042:

1) Management of the Service Organization will be required to provide the service auditor with a written assertion about the following, when performing either a Type I or Type II engagement, which the service auditor will then attest to:

  • The fairness of the presentation of the description of the service organization’s system;
  • The suitability of the design of the controls to achieve the related control objectives stated in the description; and
  • The operating effectiveness of those controls to achieve the related control objectives stated in the description (Type II Only)

2) During the process of understanding the service organization’s system, the Service Auditor would be required to obtain information that would identify risks that the description of the service organization’s system is not fairly presented or that the control objectives stated in the description were not achieved due to intentional actions by service organization personnel.

Changes that Directly Impact Type II Engagements

1) The Service Auditor’s opinion on the fairness of the presentation of description of the service organization’s system and on the suitability of the design of the controls would be for a full period, as opposed to a specified date. (i.e. Your report would be for the 6 months covering July 2010 through December 2010.)

  • The Type II report would identify the customers to whom use of the report is restricted as “customers of the service organization’s system during some or all of the period covered by the service auditor’s report”

2) Evidence obtained in prior engagements related to the satisfactory operation of controls in prior periods will not be sufficient to reduce the amount of testing performed.

Expected Change Which Didn’t Occur:

While it was expected that SSAE 16 would build upon the previous SAS 70 standard of reporting only on financial reporting activities and allow a service organization to branch out in to other areas of their business, such as regulatory compliance and performance metrics, this was not included within the initial final version of the New Standard and there has been no guidance as to when it would be expected, if ever, to be.

The Previously Expected Change Which Didn’t Occur, Now Has with SSAE-18!

The long awaited update that was needed, but, left unaddressed the during the last update has now been addressed, allowing a service organization to branch out into other areas of their business. This allows coverage of regulatory compliance, performance metrics, and any other set of agreed-upon procedures with definable metrics.

This is a very welcomed enhancement to the standard and service organizations should contact a service provider today to learn more about how SSAE-18 can benefit them.

SSAE-18 reports will be effective for reports issued after May 1, 2017.

SSAE 16 Terminology – Criteria


Criteria, as defined by the SSAE 16 guidance are:

The standards or benchmarks used to measure and present the subject matter and against which the service auditor evaluates the subject matter.

Criteria are the overarching goals that the control objectives and activities that are in place are designed to meet and that the final report is to give assurance on, for example, “The system is protected against unauthorized access (both physical and logical).” To meet this criteria, a company may decide to include controls such as “Firewalls are installed at all external entry points” or “A User Access Review of Access Badges is performed on a Monthly Basis”. Criteria are used as a benchmark to assess the design and operating effectiveness of internal controls at an organization, however, Management is responsible for making sure that the controls in place support the defined criteria sufficiently.

There are best practice criteria available for most industries that reflect prevailing internal controls best practices and requirements from around the world, some of these can be found on the AICPA website if you would like some additional examples.

This definition and information is consistent in SSAE-18.

SOC 1 Report


A SOC 1 Report (System and Organization Controls Report) is a report on Controls at a Service Organization which are relevant to user entities’ internal control over financial reporting. The SOC1 Report is what you would have previously considered to be the standard SAS70, complete with a Type I and Type II reports, but falls under the SSAE 16 guidance (and soon to be SSAE 18).

Please see the following articles discussing the SSAE 16 guidance and additional information related to the SOC 1 (Type I and Type II) Reports:

In addition to the SOC 1 report which is restricted to controls relevant to an audit of a user entity’s financial statements, the SOC 2 and SOC 3 reports have been created to address controls relevant to operations and compliance and will be discussed in further detail in the future.

Please see the SOC 1 Reporting Guide page for additional information.