SOC 2 is not a simple pass-or-fail certification. The report may contain an unmodified, qualified, or adverse opinion, or a disclaimer of opinion. A control exception does not automatically mean a qualified opinion; the auditor evaluates its significance and the available evidence. Address identified gaps and read the opinion and findings together.
What should we ask a compliance software vendor to demonstrate?
Use your own workflow as the demo script. Ask the vendor to collect an example record, show its source and date, assign an owner, record a review, handle an exception,
